What time can I arrive at the car-park?
Check when you book online with: www.diamondcarparks.co.uk - as, for each match, they specify the time that you can access our carpark - and the time when our security gate closes.
I'm coming in a different car to the one I originally booked on-line.
That's ok, just bring a print-out of the confirmation/printed receipt and your Unique Parking Number with you on the day.
Where's the pub?
The Royal Oak pub (recently refurbished and now serving a great menu) is just couple of minutes walk away:
Turn right out of the Estate, bear right and keep walking down Worton Road.
The Royal Oak is on the left on the corner of Riverside Walk and Worton Road.
An alternative watering-hole is the Duke of Cambridge:
Turn left out of the Estate and bear left down Hall Road to the T-junction (pancake roundabout) at the end.
Turn right and then immediately turn left.
Keep bearing left down to another T-junction (with Kneller Hall Royal School of Music on your left).
Then turn left into Kneller Road (B361).
The Duke of Cambridge is just on the right, opposite the main entrance to Kneller Hall.
To get to Twickenham Stadium/RFU from the pub:
Turn right out of the pub to the T-junction, and left into Whitton Road.
Twickenham Stadium/RFU is 7 mins walk away on this road.
Where's the loo?
Toilets are located in the Twickenham Stadium/RFU and in the newly revamped Royal Oak, and Duke of Cambridge pubs.
I've tried to book a space, but have not been successful.
Our apologies, but the car-park is now fully booked for the day you require.
Personal belongings.
Parking in Twickenham Ltd is not responsible for personal items being left in your car. We suggest you take them with you.
Safety.
An attendant is on hand to assist when you arrive at the car-park. Please respect his/her decision - as there will be spaces that cannot be used for parking due to businesses still working. Please note, the attendant has the last decision on parking spaces.
Please ensure your car is locked and that all the windows are closed.
DO NOT leave animals in your car.
Our liabilities
The car-park managers of these specific RFU match/event days (www.diamondcarparks.co.uk), are there to serve you on the day - and their rules and regs apply.
Their attendants will take all reasonable care in assisting your to park.
You agree to park your vehicle at your own risk.
Worton Road Industrial Estate car-park is ONLY available on the days listed on Diamond's website. Parking is forbidden at any other day/time, and your car will be removed.
As a driver and/or owner of the vehicle, you hold Third Party insurance for the vehicle you will park in the car-park.
We are not held responsible to you, the customer, or to any third-party for any direct, indirect or consequential loss, including, but not restricted to, death, damage, destruction, loss, theft or injury arising out of or in connection with any act or omission of either the Estate owner or any representative acting on our behalf.
Abandoned vehicles.
You must remove your vehicle before the time stated on the booking page (www.diamondcarparks.co.uk) for each match. After this time, the gates will be locked and you will not be able to gain access.
